Hit & Run – Where’s the Support?

Beware of the “hit and run” instrument vendor. Don’t be seduced by low prices, outrageous performance claims, and questionable comparisons to the technology leaders. Low prices don’t pay for the support services required to help you get the most from your investment in new equipment.

The best way to produce good scientific data on your thermal analysis system is to stay current on the latest applications and techniques. The more that you know about your analytical instrument's capabilities and limitations, as well as your applications, the less BAD SCIENCE will result.

Knowledge is power.  TA Instruments offers the broadest array of training products available to help you gain that knowledge. Specific products include:

1. Initial training at installation (covers calibration and fundamentals of running experiments & interpreting data).
2. e-training courses (live or prerecorded; cover basics and use of advanced instrument features).
3. Theory & applications courses (one-day lectures on all aspects of a specific thermal technique).
4. Hands-on training (two-day courses emphasizing designing and proper execution of experiments).
5. Custom on-site training (training at your location using your materials)
6. Specialty courses (focus on specific applications area like pharmaceuticals and polymers).
7. Regional seminars. Thousands of scientists are trained at TA Instruments seminars held worldwide on an annual basis.
8. In addition, TA Instruments provides phone/e-mail technical support from experts whose combined experience is more than 500 man-years to help you rapidly answer any ongoing questions as they arise.

Visit www.tainstruments.com and click on Support for more information.